Question 1

How long are your classes?

Accepted Answer

Our Puppy Kindergarten, Beginning and Rally-O classes last for six consecutive weeks. Our intermediate-level classes (Puppy Intermediate, Intermediate, Action & Distraction and Games & Tricks) are five  weeks long. Each weekly session lasts one hour, with the exception of  the orientation (first class, without dogs) for Puppy K and Beginning,  which can last up to 90 minutes.

Question 2

How do I register and pay for class?

Accepted Answer

You can register by clicking the “enroll” button on any class with space  available. Payment is processed securely through your payment method of choice. If a class is  marked FULL, you can call to get on a waiting list.

Question 3

How many dogs do you allow in class (and is that number flexible)?

Accepted Answer

We have two training rooms. One has space for 6 dogs and the other for 8. We are not able to over-book classes due to space limitations  and quality control. If you see a class that’s full, please call to get  on the waiting list.

Question 4

Can I bring my training partner to class?

Accepted Answer

Yes, we encourage you to bring your training partner. It makes it easier if you’re both learning firsthand!

Question 5

Can I bring my kids?

Accepted Answer

Children under 18 must be  accompanied by a parent. They are welcome to attend if they are able pay  attention, follow directions and remain seated unless working with a dog. We may ask the adult to handle the leash for safety reasons.

Question 6

My dog lunges toward other dogs and barks a lot at them – is class right for my dog?

Accepted Answer

If your dog is fearful and/or acts aggressively or barks excessively at  other dogs, class probably is not right for them at this time. A private  training may be more suitable, at least to get you started. For  everyone’s sake (including yours!), all dogs in class must be  comfortable around other dogs and people.

Question 7

I need to miss a class – can I make it up?

Accepted Answer

Sorry, we are not able to do makeup classes, since our start dates are  staggered. However, you’ll be able to get homework, and you can follow  up with a phone call if you have any questions about it. It’s ideal if  you can make every class for your dog’s progression, but we understand  if you need to miss one or two. Any more than that would likely put you  behind, so please schedule accordingly.

Question 8

My dog is sick. Can I bring them anyway?

Accepted Answer

Absolutely not. Coughing, diarrhea or vomiting could be signs of a  contagious virus, and therefore, your dog should stay at home. If your  dog is sick in any way, please talk to your vet about when they’re okay  to return to class. We’ll work with you in any way we can.

Question 9

Something came up. Can I cancel class after I've already started?

Accepted Answer

Sorry, we are not able to issue refunds after the class has started. We  may be able to transfer your credit to a future class. Though we are losing the income, so please keep that in mind. Please see our class terms and conditions.

Question 10

Is there any guarantee to the training?

Accepted Answer

Since we’re training you how to train your dog, it is only as good as  the practice you put in. We try to make it fun, but you have to do the  homework, and that includes managing your dog’s environment. So, therefore, we can’t put any money-back-guarantee to it. Feel free to contact us before signing up to make sure it’s the right fit for you.

Question 11

My dog is not spayed – what do I do when she's in season?

Accepted Answer

Female dogs in season are welcome to come to class*, but they must wear  sanitary “diapers.” Please be aware it may affect behavior and keep  plenty of distance from other dogs.  *This applies to our 1-hour classes  only; not to Day Training.

Question 12

My puppy does not yet have all of their shots. Should I wait to take Puppy Kindergarten?

Accepted Answer

Once your puppy has had the first set of shots, they can come to class.  We spray the floors with an anti-viral solution, and you step through a  foot bath on your way in. We think it’s most important to have a  well-socialized puppy, and we do all we can to keep the risk very low.

Question 13

Can I skip Beginning and go right on to Intermediate?

Accepted Answer

Our Intermediate-level classes are designed to be part two of our  intro-level classes. If you have not taken Beginning or Puppy class, and  you think you’re ready, we can arrange an evaluation. Your dog will  just need to show they can focus on you while around other dogs, sit,  down, come when called, and have a solid foundation of leave it, stay  and walking on leash.

Question 14

How do I know if I will like my class or trainer?

Accepted Answer

You are welcome to sit in and view any of our classes. Just call us at 503-731-8774 to make arrangements.

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